TOTAL CASH REFUNDS BY MONTH & CATEGORY
January - December 2002 (Jamaican Dollars)
Complaint Category	January	February	March	April	May	June	July	August	September	October	November	December	TOTAL
	J $	J $	J $	J $	J $	J $	J $	J $	J $	J $	J $	J $	J $
Furniture	53,000	4,900	-	30,089	26,147	9,000	-	49,500	21,000	24,000	71,198	2,500	291,334
Hardware & Household Fixtures	-	-	1,900	999	-	-	8,000	70,000	-	44,437	-	-	125,336
Appliances & Electronic Items	59,650	46,276	48,600	34,617	35,000	12,400	60,699	39,000	46,500	45,503	102,949	65,500	596,694
Utility Services	-	-	-	-	-	-	-	-	-	-	-	4,000	4,000
Cable Services	3,900	-	-	-	-	4,500	-	-	-	-	-	-	8,400
Computers	-	-	59,885	84,000	3,700	-	-	-	34,000	74,780	22,865	12,000	291,230
Automotive	334,764	175,000	9,000	532,500	574,109	18,000	-	1,800	905,880	655,000	18,200	15,100	3,239,353
Clothing, Food, Pharmaceuticals,Chemicals & Miscellaneous Items	1,200	13,300	5,188	121,280	2,160	117,000	13,893	5,577	12,700	11,345	535	3,550	307,728
Other Services ( incl. finance, laundry, hair, medical, educ. etc)	450	116,000	21,000	212,785	17,200	5,250	26,641	137,104	70,025	706,703	59,383	59,892	1,432,433
Other	20,000	555,000	2,250	25,906	-	6,898	20,000	6,898	-	50,000	24,200	8,624	719,776
TOTAL	472,964	910,476	147,823	1,042,177	658,315	173,048	129,234	309,879	1,090,105	1,611,768	299,330	171,166	7,016,285