TOTAL COMPLAINTS RECEIVED BY CATEGORY
January - December 2004
Complaint Categories	Receipts	% of Total
Furniture	130	5.3
Hardware & Household Fixtures	152	6.2
Appliances & Electronic Items	820	33.4
Utility Services	212	8.6
Cable Services	101	4.1
Computers	76	3.1
Automotive	242	9.9
Clothing, Food, Pharmaceuticals,Chemicals & Miscellaneous Items	328	13.4
Other Services ( including: finance, laundry, hair, medical, educ.)	359	14.6
Other	33	1.3
TOTAL	2453	100