• WCRD Event Video

    World Consumer Rights Day 2017

    "Empowering Consumers in the Digital Age"

    Click here to Watch Video

  • GMOConcerns

    DO YOU HAVE CONCERNS ABOUT

    GENETICALLY MODIFIED ORGANISMS (GMOs)?

    Let us know! Click here

    According to the World Health Organisation, genetically modified organisms (GMOs) can be defined as organisms (i.e. plants, animals or micro-organisms) in which the genetic material (DNA) has been altered in a way that does not occur naturally by mating and/or natural recombination.

  • WCRD AYS Challenge 2017

    Dolsie Allen (left), Chief Executive Officer, Consumer Affairs Commission and Vernon Derby, Nationwide News Network (NNN) Talk Show host of the programme “At Your Service” handing over a gift certificate valued at $10,000 to Christine McFarlane, the consumer who provided the winning answer to the World Consumer Rights Day 2017 challenge which was aired on the programme recently.

  • Sugar in Plan Sight

    SUGAR IN PLAIN SIGHT

    Watch Video

    See Full List

  • Government has lifted the temporary ban on corned beef imported from Brazil.

    GOVERNMENT HAS LIFTED THE TEMPORARY BAN ON CORNED BEEF IMPORTED FROM BRAZIL

    Hon Karl Samuda (2nd right), Minister of Industry, Commerce, Agriculture and Fisheries, discusses steps to be taken to address allegations regarding  corned beef imported from Brazil with representatives from the Ministry of Health, Jamaica Customs Agency, Consumer Affairs Commission,  National Compliance Regulatory Authority and The Bureau of Standards Jamaica. Others from left are Dr. Osbil Watson, Chief Veterinary Officer at the Ministry; Permanent Secretary Donovan Stanberry; and Chief Technical Director, Dermon Spence.

    Click here for more...

  • Bank Fees Survey Feb 2017

    SURVEY OF COMMERCIAL BANK RATES AND FEES AS AT FEBRUARY 28, 2017

    Click here to download

  • ConsumerAlertGroceryApril2017

    Consumer Alert!

    Survey of Grocery Items - April 6-7, 2017

    Click here to download

Welcome to the Consumer Affairs Commission

Consumer Protection Laws

DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Learn More

File A Complaint

Are you being treated unfairly by a vendor?

If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.

File a Complaint Now

Get The Latest Prices

The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…

It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.

Price Comparison Tool

CAC News

Government lifts ban on corned beef

Wednesday, 05 April 2017
Government has lifted the temporary ban on corned beef imported from Brazil. This announcement was made by the Hon Karl Samuda, Minister of Industry,... Read More...

Sugar in Plain Sight

Wednesday, 22 March 2017
Read More...

Gov’t begins removal exercise of all brands of corned beef imported from Brazi

Wednesday, 22 March 2017
ALL MEDIAPRESS RELEASE #2Tuesday, March 20, 2017 Gov’t begins removal exercise of all brands of corned beef imported from Brazil Following the... Read More...

Government imposes temporary ban on Brazilian corned beef

Tuesday, 21 March 2017
Monday, March 20, 2017 Government imposes temporary ban on Brazilian corned beef   Hon Karl Samuda (2nd right), Minister of Industry, Commerce,... Read More...

Survey of Commercial Bank Rates and Fees as at February 28, 2017

Friday, 17 March 2017
Bank rates and fees survey result available. Click below to download Read More...

Banking Hall Wait Time Survey Report

Saturday, 18 February 2017
This study examined the wait time experiences of banking clients in the Kingston Metropolitan Area (KMA).  Three hundred (300) respondents were... Read More...

Consumer Advice

Open Data

  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division