About Us

 

The Consumer Affairs Commission is a government agency established to inform, educate and empower consumers to protect themselves in the
 marketplace. 
 
The work of the Commission is three pronged.  We engage in market research, provide complaint resolution services and run a vibrant consumer education programme.
 
The CAC operates under the Trade Act of 1955 and the Consumer Protection Act of 2005.

 

Mission Statement

TO MAKE JAMAICA A BETTER PLACE BY ENABLING ETHICAL RELATIONS BETWEEN PROVIDERS AND CONSUMERS.

Vision 

To be recognized as the premier consumer Protection Agency in Jamaica and the leading consumer advocate for change in the Caribbean. 

Values

 
Principles