• ConsumerAlertGroceryNov2017

    Consumer Alert!

    Survey of Grocery Items - November 9-10, 2017

    Click here to download

  • Consumer Matters - Sept 2017

    Consumer Matters - Sept 2017

    Click here to download Newsletter

  • Use POS with Caution
  • Read Your Cable Contracts

    Consumers! Please read your cable contracts carefully as some cable contracts contain information on fees and charges as well as clauses which allow providers to remove channels at any time, without prior notice.
    To understand how cable content ownership can affect the channels to which you may or may not have access, watch the Broadcasting Commission’s video.
    Click here to watch video

  • Textbook Survey 2017

    The Annual School Textbook Survey was conducted by the Consumer Affairs Commission (CAC) between July 24 and August 2, 2017. Price and availability data on 133 popular textbooks was obtained from 95 retailers islandwide: 30 bookstores in the Greater Kingston Metropolitan Area (Kingston, St. Andrew, Portmore and Spanish Town) and 65 from Other Urban Centres (urban towns of all other parishes). The books surveyed consisted of ninety (90) secondary level, thirty (30) primary level and thirteen (13) infant level textbooks covering seventeen subject areas.      Click here for details

  • RJR Back to School Bazaa
  • CAC/OPD MOU Signing

    It was all smiles as the Memorandum of Understanding between the Consumer Affairs Commission (CAC) and the Office of the Public Defender (OPD) was signed on July 13, 2017. Mrs. Dolsie Allen, Chief Executive Officer, CAC (left), Mr. Kent Gammon, Chairman, CAC and Mrs. Arlene Harrison Henry, Public Defender, OPD (right) and guiding the proceedings is Ms. Latoya Halstead, Director of Communications, CAC.

    Click here for more...

  • BSj new Sugar Labelling and Packaging Standards July 2017

    BSJ new Sugar Labelling and Packaging Standards July 2017

  • GMOConcerns

    DO YOU HAVE CONCERNS ABOUT

    GENETICALLY MODIFIED ORGANISMS (GMOs)?

    Let us know! Click here

    According to the World Health Organisation, genetically modified organisms (GMOs) can be defined as organisms (i.e. plants, animals or micro-organisms) in which the genetic material (DNA) has been altered in a way that does not occur naturally by mating and/or natural recombination.

  • Sugar in Plan Sight

    SUGAR IN PLAIN SIGHT

    Watch Video

    See Full List

Welcome to the Consumer Affairs Commission

Upcoming Events

Quarterly Press Briefing July 5, 2017

Consumer Protection Laws

DOES JAMAICA HAVE A FRAMEWORK FOR CONSUMER PROTECTION?

The answer is YES

As a consumer, you have rights and responsibilities. These pages inform you about those laws that govern consumer protection.

Learn More

File A Complaint

Are you being treated unfairly by a vendor?

If you have complained to a vendor about a service or product and the matter was not satisfactorily resolved, the Complaints Department at the Consumer Affairs Commission will be able to help. Through the use of the Consumer Protection Act among other pieces of legislation, the Complaints Department team will seek to resolve your complaint.

File a Complaint Now

Get The Latest Prices

The Consumer Affairs Commission’s independent Grocery and Petrol Prices comparison tool is Easy as 1-2-3…

It really is that simple. Make your selection along with your location and you will give you the best surveyed price in your area.

Price Comparison Tool

CAC News

CAC OBSERVES 6% INCREASE IN AVERAGE PRICE OF TEXTBOOKS

Tuesday, 22 August 2017
The Consumer Affairs Commission (CAC) in partnership with the Ministry of Education, Youth and Information (MoEYI), executed its annual survey of... Read More...

CAC Annual School Textbook Survey August 2017

Tuesday, 15 August 2017
The Annual School Textbook Survey was conducted by the Consumer Affairs Commission (CAC) between July 24 and August 2, 2017. Price and availability... Read More...

Government lifts ban on corned beef

Wednesday, 05 April 2017
Government has lifted the temporary ban on corned beef imported from Brazil. This announcement was made by the Hon Karl Samuda, Minister of Industry,... Read More...

Sugar in Plain Sight

Wednesday, 22 March 2017
Read More...

Gov’t begins removal exercise of all brands of corned beef imported from Brazi

Wednesday, 22 March 2017
ALL MEDIAPRESS RELEASE #2Tuesday, March 20, 2017 Gov’t begins removal exercise of all brands of corned beef imported from Brazil Following the... Read More...

Government imposes temporary ban on Brazilian corned beef

Tuesday, 21 March 2017
Monday, March 20, 2017 Government imposes temporary ban on Brazilian corned beef   Hon Karl Samuda (2nd right), Minister of Industry, Commerce,... Read More...

Consumer Advice

Open Data

  • Trade Board Jamaica
  • Food Storage and Prevention of Infestation Division